Technology | Articbot

Best application for power your life

Everything you need for an outstanding customer support


Best application for power your life
ascore nlp Engine
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Ascore NLP Engine

Articbot is based on ASCORE (Articbot Semantic Core engine) developed by us. It is a composition of various techniques such as natural language processing, machine learning, AI etc. It allows exploring the content in user’s context deeper than traditional text matching. Ascore is written in c# language. Ascore is a bot framework for articbot. written in c#.

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How It Works

Company can set the information about their product/service as a question and answer format. Articbot will learn from these questions and answers.

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Articbot Integration

Omni Channel Bot Platform

Chatbots built with Articbot can be easily deployed to multiple communication channels with a simple configuration.

Support Ticket Integration

If you’re using a support ticketing system like Freshdesk, Zendesk etc, can easily integrate with Articbot.

Where we are applying intelligence ?

Our bot framework (ascore) trying to find out the maximum possible way to find out the intent and entity from user context and map with this to company’s predefined data.



applying intelligence

EMI Calculator

Banking and finance sector can setup the EMI calculator for their customers. Users can get EMI calculator by using query request.

Multilingual

The world is unique but it speaks multiple languages, to answer your global customers we support 100+ languages.

Check your ticket status

After creating the support ticket, now you can check your ticket status by using chat.

Customer support

We are the only one who providing the 24x7 customer support without any human agent.

When bot fails to find a solution

By default Articbot ask email id to the user and the user query and email is sent to the company. When the company update the solution, bot will send the solution to the user.

More Features

Ingenious Personality

Articbot has the potential to analyze the user context based on the situation.

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Reverse Solution Algorithm

Articbot can make decision for Closed-ended questions from user context.

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Connect the unconnected algorithm

Articbot can think out of the box by using the deep analyzing the user context. Machine learns how to act in a certain environment.

Knowledge about Payment methods

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Knowledge about languages

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Knowledge about locations

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Knowledge about documents

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Knowledge about professions and technologies

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Knowledge about common customer issues

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Complex entity and intent extraction

Articbot can handle complex user context. Our entity extraction process is effective for processing complex queries.

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Emotion sensing

In each chat our algorithm tries to understand emotional variations of the customers to answer them

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Person Info Identify

Articbot can identify the person info from the user context. It can fetch person name, email, mobile, designation, place, qualification, etc.

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Looking for custom build chatbot ?

Get your custom build chatbot at low cost, starting from $20/hour*

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