Technology | Articbot

Best application for power your life

Everything you need for outstanding customer support


Best application to power your life
ascore nlp Engine
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Ascore NLP Engine

Articbot is based on ASCORE (Articbot Semantic Core engine) developed by our team. It is a composition of various techniques such as natural language processing, machine learning, AI etc. It allows exploring the content in user’s context deeper than traditional text matching. Ascore is written in C# language and it is a bot framework for Articbot.

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How It Works

Companies can set the information about their product/service as a question and answer format.enabling Articbot to gather the information, learn it and then convey it to website visitors.

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Articbot Integration

Omni Channel Bot Platform

Chatbots built with Articbot can be easily deployed to multiple communication channels with a simple configuration.

Support Ticket Integration

If you’re using a support ticketing system like Freshdesk, Zendesk, etc. can easily integrate with Articbot.

Where we are applying intelligence ?

Our bot framework (Ascore) finds out the maximum possible way to find the intent and entity from the user context and maps it with the company’s predefined data.



applying intelligence

EMI Calculator

Banking and finance sectors can setup the EMI calculator for their customers. Users can get the EMI calculator by using a query request.

Multiple languages

Articbot supports 100+ languages allowing you to respond to customers globally.

Check your ticket status

After creating the support ticket, you can then check your ticket status by using chat.

Customer support

Articbot is the only AI chatbot that provides 24*7 customer support without a human agent.

What if a solution is unavailable?

When a solution is unavailable, Articbot will ask for the customer's email and user query, which is then sent to the company. When the company resolves the query the bot will send the solution back to the user. Enterprise can also enable a live chat that routes session to a human agent or support ticket can also be raise.

More Features

Ingenious Personality

Articbot has the potential to analyze the user context based on the situation.

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Reverse Solution Algorithm

Articbot can make decisions for Closed-ended questions from users.

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Connect the unconnected algorithm

Articbot can think outside the box by analyzing the user context. The machine learns how to act and respond.

Knowledge about Payment methods

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Knowledge about languages

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Knowledge about locations

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Knowledge about documents

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Knowledge about professions and technologies

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Knowledge about common customer issues

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Complex entity and intent extraction

Articbot can handle complex user context. Our entity extraction process is effective in processing complex queries.

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Emotion sensing

In each chat, our algorithm can detect the emotional variations effectively.

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Identifying personal information

Articbot can identify the person info from the user context. It can fetch person name, email, mobile, designation, place, qualification, etc.

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Looking for custom built chatbot ?

Get your custom built chatbot at a low cost, starting from $20/hour*

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